Scammers are constantly finding new ways to deceive unsuspecting individuals and steal their personal information. One such scam that has recently emerged is the ‘Bigpond Email Getting an Update’ phishing scam. This article aims to provide valuable insights into this scam, including what it is, how it works, what to do if you have fallen victim, and other relevant data.

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What is the ‘Bigpond Email Getting an Update’ Phishing Scam?

The ‘Bigpond Email Getting an Update’ phishing scam is an attempt by cybercriminals to trick users of Bigpond email, an Australian email service provider, into revealing their login credentials and other sensitive information. The scammers send out emails that appear to be from Bigpond, informing users that their email accounts need to be updated due to security reasons or system upgrades.

The emails often contain official-looking logos and use persuasive language to convince recipients that immediate action is required. They may claim that failure to update their account will result in suspension or loss of access to their email. To make the emails seem more legitimate, scammers may even include links to a fake Bigpond website that closely resembles the real one.

How Does the Scam Work?

Once a user clicks on the link provided in the phishing email, they are directed to a fake website that mimics the appearance of the genuine Bigpond login page. The user is then prompted to enter their email address and password to proceed with the update process.

Unbeknownst to the user, the scammers capture the entered login credentials and gain unauthorized access to their email account. This allows the scammers to not only monitor the victim’s email activity but also potentially use the compromised account for further phishing attempts or other malicious activities.

Signs of a Phishing Email

It is crucial to be able to identify phishing emails to protect yourself from falling victim to scams like the ‘Bigpond Email Getting an Update’ phishing scam. Here are some signs to watch out for:

  • Generic greetings instead of personalized ones
  • Spelling and grammatical errors
  • Urgent or threatening language
  • Requests for personal information or login credentials
  • Unfamiliar email addresses or domains
  • Links that do not match the claimed destination

What to Do If You Have Fallen Victim

If you have fallen victim to the ‘Bigpond Email Getting an Update’ phishing scam or any other phishing scam, it is important to take immediate action to minimize the potential damage:

  1. Change your email account password: As soon as you realize you have been scammed, change your email account password to prevent further unauthorized access.
  2. Scan your device for malware: Run a scan with Malwarebytes Freeor any reputable antivirus software to detect and remove any malware that may have been installed on your device.
  3. Enable two-factor authentication: Set up two-factor authentication for your email account to add an extra layer of security.
  4. Report the scam: Inform your email service provider about the phishing scam so they can take appropriate action and warn other users.
  5. Monitor your accounts: Keep a close eye on your financial accounts and other online accounts for any suspicious activity. If you notice any unauthorized transactions or changes, report them immediately.


The ‘Bigpond Email Getting an Update’ phishing scam is a deceptive tactic used by cybercriminals to trick users into revealing their login credentials and other sensitive information. By familiarizing yourself with the signs of a phishing email and taking immediate action if you have fallen victim, you can protect yourself from becoming a target of such scams.

Remember to always be cautious when receiving emails that request personal information or prompt you to click on suspicious links. Stay vigilant, keep your devices protected with reliable antivirus software like Malwarebytes Free, and report any suspicious activity to your email service provider. By staying informed and taking proactive measures, you can safeguard yourself against phishing scams and other online threats.

How to stay safe online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

It’s essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  1. Keep software and operating systems up-to-date.

Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  1. Be careful when installing programs and apps.

Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you’re agreeing to before you click “Next.”

  1. Install an ad blocker.

Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  1. Be careful what you download.

A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  1. Be alert for people trying to trick you.

Whether it’s your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it’s easy to spoof phone numbers, so a familiar name or number doesn’t make messages more trustworthy.

  1. Back up your data.

Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  1. Choose strong passwords.

Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  1. Be careful where you click.

Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  1. Don’t use pirated software.

Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it’s important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.