Its safe to say that LG is one of the leading brands of TV on the market today and as such, this information is important to many of you that own an LG TV model from 2016-2019.

There have been a few instances where the Power Boards within the TV deteriorate which leads to the potential of major damage to the TV but worse still, fire 

Please take the time to read on and check if you are affected.

LG are offering to replace the Power Board, Free of Charge

LG TV POWERBOARD RECALL

MAY 2023

Consumer safety and product satisfaction is our top priority at LG Electronics Australia. LG Electronics Australia has identified an issue where the premature deterioration of the X-capacitors in power boards can overheat and may fail in an unsafe manner.

Am I affected?

If you own a television in the Affected Models list below and have not previously responded to the service campaign, then this recall applies to you. If you are not sure whether you are an affected customer please contact us to verify

How am I affected?

LG Electronics Australia is conducting a proactive replacement of the power board to prevent the potential failure of this X-capacitor component.

What do I need to do?

Consumers with Affected Models should contact LG Electronics Australia to arrange for a technician to change the power board (free of charge)

AFFECTED MODELS

You can check the serial number on your TV by either:

1) Pressing the “Mute” button on the remote control rapidly 3 times until you see the model name and serial number; or

2) Going to the Settings – General – About This TV–TV Information; or

3) Checking the sticker on the back of your TV.

Refer to “Resources” below for more details.

Year: Model number:
2019 77W9
65W9
77C9
2018 77W8
65W8
77C8
2017 77W7
65W7
65G7
65E7
65C7
65B7
2016 65E6
65G6
77G6